Terms of service & terms of use

Use the site lawfully and reasonably - no hacking, abusive load, or automated scraping beyond normal browsing.

Copy, images, and product information belong to NOULAR or its partners; do not reuse them without written permission.

Placing an order asks us to make that lamp for you. Prices are in MAD; shipping is shown before you confirm.

Cash on delivery when we offer it, unless the site says otherwise.

At delivery, inspect the package with the courier (product, box, visible accessories). If there is obvious shipping damage or a clear wrong item, say so before you pay cash on delivery so we can act with the carrier or under warranty.

When you accept the parcel and pay cash on delivery (or delivery is otherwise completed), you confirm the product matches what you ordered in good external condition. We do not offer returns, exchanges, or refunds for change of mind after that handover.

This does not limit our 24-month warranty for covered manufacturing or material defects, or mandatory rights under Moroccan law where they apply. Warranty claims: hajar@owwwostudio.com with photos and your order reference.

24 months from delivery for manufacturing or material defects under normal use.

Excludes misuse, drops, extreme heat or humidity, and bulbs unless the product page includes them.

We may update this page; the date above changes when we do.